Heliospectra Customer Support Portal

            Update your lights - NO WIFI models (serial number begins with 002.004 and below)

            Please follow this procedure to update your non WIFI lights(serial number begins with 002.004 and below): 

            1. Start by downloading the update file from our download center(link).
            2. Go to/open the Heliospectra software ”System Assistant”, click "Scan" and wait for your light(s) to appear in the list.
            3. Highlight the light(s) you would like to update.
            4. Now, on the menu bar located at the top, select "System" and then choose "Update system" from the drop-down menu.
            5. Now, choose the updatefile that you downloaded from our download page. Wait until all lights have been updated. This may take a few minutes. NOTE! Do not turn off the light or close the Heliospectra System Assistant during the upgrade process.
            6. Now, go back to System Assistant, and click ”Scan” to refresh the list of light(s). Verify that the firmware column shows the latest firmware version for your updated lights.
            7. Your Heliospectra WIFI lights are now running using the latest firmware.

            Updated: 15 Feb 2017 01:55 AM
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