NOTE! Do not use any strong detergents on the plastic housing or LED plates. The product can be damaged by certain household cleaners or solvents such as kerosene.
The firmware is an update code from the software in the light. This software contains programming information of the light telling it how to act and react. This code will continuously be improved, to be up to date with all the contexts our products are being used in all around the world. We may sometimes also, find a bug that we fix as soon as this gets discovered, and release new versions of the firmware code. Please at least every third month, check so that you have the latest firmware installed(link).
If you by any chance get problems, contact Heliospectra Support, and we'll dig into it as soon as possible!