Submit a change log file from the helioCONNECT software.
A "change log" might be useful when your light is acting in random unknown ways. To get the changelog, please follow this procedure:
- Download and save the Heliospectra software helioCONNECT from here [link].
Next, run the helioCONNECT software.
- In the helioCONNECT software, you just opened, click "Scan." Highlight all light(s) you would like to take the changelog from, and then click "Launch." This will launch the lights WU Interface where you can access the lights settings.
- In the WU Interface, now, choose the tab "Information" and click on the changelog button (see red arrow in the image below here on this page), to download the file.
- Please send this file to us at email@example.com and we´ll take things from there.