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Knowledge Base
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Troubleshooting
  • Product Documentation
  • Warranty Information
  • System Assistant
  • Scheduling
  • Download helioCONNECT
  • Set-up your lights
  • Troubleshooting
  • Light Recipes
  • Networking
  • Firmware
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  • Create a Ticket
  • helioCORE
      Back to home
      1. Knowledge Base
      2. Troubleshooting
      • Product Documentation
      • Warranty Information
      • System Assistant
      • Scheduling
      • Download helioCONNECT
      • Set-up your lights
      • Troubleshooting
      • Light Recipes
      • Networking
      • Firmware
      • helioCONNECT
      • Create a Ticket
      • helioCORE

      Troubleshooting

      • Procedure for saving a "change log" file
      • Solving the "socket error" issue
      • How to perform a factory reset on your fixture.
      • Locked my light settings and then forgot the password, what do I do?
      • I can't find my fixture(s) with helioCONNECT
      heliospectra.com Help Center
      • Go to heliospectra.com
      • Contact us
      • Go to Customer Portal